Questions and Answers

What kind of chocolate do you use?

We use high quality Belgium couverture chocolate. We have a range of white, milk and dark couverture chocolates available.

Is your chocolate dairy free?

Our chocolate usually made with whole or skimmed milk powder, the exceptions would be the dark chocolate 54.5% and above. Please refer to the ingredient and nutrition information for a specific product.

Is your chocolate gluten free?

The chocolate itself is gluten free; however some of our products may contain gluten or traces of gluten. Please refer to the ingredient and nutrition information for a specific product.

How should I store my chocolates?

Due to the nature of the chocolate it is best stored at 15-20ºC with low humidity.

It is best advised to store chocolate in a cool shaded area away from heat or light sources and any perfumed substances to allow better texture and flavour.

How do you deliver?

Deliveries are dispatched Monday to Thursday. Delivery is processed by Australian post or sourced delivery companies, (third party). We do our best while packing and preparing your order to dispatch.  

In hot months especially it is advised to purchase a reusable ice pack with your chocolates order.